You can return an item by post within 14 days of receipt.   customers will not receive a freepost returns label and are required to return unwanted orders at their own cost.

 

Please allow 28 days from the day the parcel is posted for your refund to be processed. We will email you to let you know once your parcel has been received and your refund has been processed.

 

The refund will be processed once your goods are received into our warehouse. Please note that it may take up to 5 working days for the refund to show in your account. Each item returned is refunded separately, and will show on your statement as a refund / credit from DUBAI GANG. Refunds will be credited to your original method of payment. 

 

 If your card expires before we process your refund please contact our Customer Services Team with your order number, postcode and new card details.

 

If you have any questions, please contact our Customer Services Team